Shipping and Return Policy

Shipping FAQ

Valor Fitness Transit Times

We currently only ship within the Continental United States (48 States). Estimated delivery is normally within 2-7 business days. Most orders will be shipped via UPS Ground. Saturdays, Sundays or Holidays are non-business days. More specific shipping times appear in our transit times map. This map is not concrete some deliveries may take longer to process than what is intended or due to shipping delays (such as holidays). We make no guarantee on delivery time and are not responsible for delays caused by the shipping carrier.

Return Policy

If you are not pleased with your purchase from Valor Fitness, please contact us within 30 days of receipt. All returns must be in the same condition that you received it and must be in the original packaging. Returned items will be evaluated upon arrival and may be subject to a restocking fee based on the condition of the item/packaging.

All refunds are processed to the card used to make the purchase and may take up to 3-5 days from when the return is accepted.

Customer is responsible for all return shipping charges unless:

  • Unit is non-repairable as determined by Valor Fitness Customer Service Department
  • Customer received unit other than what he/she ordered.

We reserve the right to change the return policy at any time, and the return policy is based on a case-by-case basis depending on the situation & product.